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Empathy Broadens Loss Support Platform for Employers to Include Pregnancy Loss, Addressing One of Employees’ Most Common and Overlooked Experiences

Global technology leader in loss support welcomes Dr. Jessica Zucker, clinical psychologist and reproductive mental health advocate as Pregnancy Loss Expert

Empathy, the leading technology company transforming how the world plans for and navigates life’s hardest moments, today announced the expansion of its comprehensive Loss Support platform to also include dedicated support for pregnancy and infant loss. Alongside this platform extension for employers, Empathy announced the appointment of Dr. Jessica Zucker as a Pregnancy Loss Expert. In this role, Dr. Zucker, an acclaimed psychologist, author, and advocate specializing in reproductive and maternal mental health, partnered with Empathy's product team to guide the experience and content program.

Building on its flagship Loss Support product—available to millions of employees nationwide and transforming how individuals and families cope with bereavement—Empathy is expanding care to more of life’s pivotal moments. Starting next year, pregnancy and infant loss support will be included in the Empathy Loss Support platform, making it an even more comprehensive benefit for employees navigating life’s hardest moments.

One in four pregnancies ends in miscarriage, and when including stillbirth, infant loss, and other forms of loss, the number of families affected is even higher. And while employees increasingly rank family health and parental benefits among their top workplace priorities, support for this experience remains largely absent1. The gap is profound: up to 25% of those who endured a loss develop diagnosable anxiety, depression, or PTSD after pregnancy loss, but stigma and policy shortcomings often leave them without the care they deserve. By extending its platform to include pregnancy and infant loss, Empathy is helping employers close critical gaps and further align benefits with the realities their workforce faces.

Dr. Zucker is internationally recognized for her pioneering work in reproductive mental health. She is the author of I Had a Miscarriage: A Memoir, a Movement, and the founder of the #IHadaMiscarriage campaign, which has become a global platform for raising awareness and dismantling stigma around pregnancy loss. With over 15 years of clinical experience in the field, she brings unparalleled expertise and compassion to her role with Empathy.

“For decades, I have worked to upend the silence, stigma, and shame surrounding pregnancy loss through my clinical practice, writing, and advocacy,” said Dr. Jessica Zucker. “By partnering with Empathy, I aspire to help bring care to a wider audience—transforming not only how we support those grieving, but how we as a society support and honor the experience of pregnancy loss.”

The new pregnancy and infant loss support extends Empathy’s flagship Loss Support product into one of life’s most common yet stigmatized experiences. The specialized program was shaped with Dr. Zucker and includes:

  • Tailored step-by-step care plans, addressing the emotional and practical challenges of pregnancy and infant loss.
  • A library of resources, designed to support every stage of the pregnancy and infant loss experience.
  • Audio guides, meditations, and a private journaling space to help process the wide range of emotions that follow loss.
  • Real-time access to trained Care Managers for comfort, guidance, and practical help.

“Expanding to support individuals facing pregnancy and infant loss is a natural extension of our mission,” said Ron Gura, Co-Founder & CEO of Empathy. “We’ve seen how dedicated guidance can transform how people move through the hardest challenges of life, and with Jessica’s expertise and vision, we can bring the same level of care to pregnancy and infant loss that has defined Empathy’s approach to loss support from the start.”

By expanding its Loss Support platform, Empathy is digitizing and democratizing care—transforming experiences that have long been fragmented, stigmatized, or out of reach into support that is accessible, scalable, and deeply human in life’s most difficult moments.

To learn more, visit empathy.com/pregnancy-loss.

ABOUT EMPATHY

Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. Serving more than 45 million policyholders across North America with Loss Support, Empathy currently partners with eight of the top ten U.S. life insurance carriers and handles one in five life insurance claims in the U.S. beyond the payout. With $162 million in funding from top-tier venture firms including Index Ventures, General Catalyst, Adams Street Partners, and other leading funds, as well as strategic investment from global financial institutions and Empathy Alliance partners, Empathy combines cutting-edge innovation with compassion to provide unparalleled support for bereavement and logistics support after a loss. Empathy’s platform also includes LifeVault, a legacy planning solution that makes estate planning accessible, personalized, and simplified. Recognized by Apple, Google Play, and Fast Company, Empathy is revolutionizing the standard for modern care and workplace benefits. Learn more at empathy.com.

ABOUT DR. JESSICA ZUCKER

Dr. Zucker is internationally recognized for her pioneering work in reproductive mental health. She is the author of I Had a Miscarriage: A Memoir, a Movement, and the founder of the #IHadaMiscarriage campaign, which has become a global platform for raising awareness and dismantling stigma around pregnancy loss. With over 15 years of clinical experience in the field, she brings unparalleled expertise and compassion to her role as a Pregnancy Loss Expert with Empathy. Learn more at https://www.drjessicazucker.com/

1Maven Employee Benefits Benchmarks, 2025

By extending its platform to include pregnancy and infant loss, Empathy is helping employers close critical gaps and further align benefits with the realities their workforce faces.

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