Startup engaged in field service management software for last-mile digitization

Mitsubishi Electric Corporation (TOKYO:6503) announced today that its ME Innovation Fund has invested in FTV LABS Pte. Ltd., a Singapore-based company that provides the field service management software “KEGMIL”. This is the fund’s second investment in a target company.

FTV LABS’s field service management software is helping to improve operational efficiency in manufacturing, construction, logistics and other industries, primarily in Southeast Asia. While deskwork has been made more efficient by enterprise-resources planning and customer-relationship management systems, workers in the field still must manage records manually, meaning that paper continues to account for a large percentage of such work. In response, KEGMIL has the potential to enable this last-mile digitization and knowledge retention.

Going forward, Mitsubishi Electric and FTV LABS plan to expand mutual business in Southeast Asia by enhancing fieldwork with a mobile-first approach to achieve greater operational efficiency.

Kelvin Ong, co-founder and CEO of FTV LABS, said: “With rising demand for essential technical services and talent shortage, KEGMIL aims to empower millions of deskless professionals with workflow automation and mobile-first technologies to drive operational efficiency, service performance, and knowledge retention.”

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