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Wellyx Rolls Out A Smarter UI/UX And Live Chat For Fitness Businesses To Boost Speed

New York, USA – November 5th, 2025: Wellyx, a leading global business management platform trusted by gyms, fitness studios, and wellness centers across more than 30 countries, today announced a major upgrade to its core design. The new Wellyx experience features a fully refreshed UI/UX and built-in live chat support, two enhancements aimed at making daily operations easier, clearer, and more supportive for businesses of all sizes.

This update represents one of the most significant product evolutions in Wellyx’s roadmap, shaped by extensive customer feedback and real-world usage insights from fitness operators around the world.

A Fresh Look for Wellyx: Modern, Clean, and Effortless to Navigate

The redesigned UI/UX introduces a contemporary visual style and simplified navigation structure that makes the entire platform feel lighter, faster, and more intuitive. Every page and workflow has been reimagined to reduce friction and help teams complete tasks with ease.

Key highlights of the redesign include:

1. Cleaner Visual Layout

The new interface offers improved typography, clearer spacing, and a refined layout that allows users to digest information quickly. From schedules to revenue summaries, everything appears more organized at a glance.

2. Faster, Intuitive Navigation Across All Modules

Modules such as Members, Classes, Staff, Payments, Reports, and Marketing have been reorganized for quicker access. This helps staff move through the system with fewer clicks and a more natural workflow.

3. A Smarter, More Insightful Dashboard

The updated dashboard brings essential business metrics, daily bookings, member actions, notifications, and revenue snapshots into a unified, easy-to-understand view. Users can immediately see what requires attention without switching screens.

4. Designed for All Skill Levels

Whether managed by experienced administrators or new hires, the new interface is approachable and easy to learn. The simplified structure helps teams adopt Wellyx quickly, reducing training time and operational strain.

Smarter Support, Built Right Into the System

In addition to the UI/UX upgrade, Wellyx is introducing an important new feature: live chat support directly within the platform.

With this enhancement, users can:

  • Contact Wellyx support instantly from the dashboard.
  • Resolve questions or technical issues in real time.
  • Continue working without switching tabs.
  • Reduce downtime during busy operational hours.

This update ensures fitness businesses receive faster, more accessible support, especially when managing high-volume workflows.

Shaped by Global Feedback and Real User Behavior

To deliver an experience that truly reflects customer needs, the Wellyx product team conducted in-depth research across multiple regions, speaking with operators in Europe, North America, the Middle East, Asia, and Australia. These insights directly informed design decisions at every level.

“Fitness businesses everywhere told us the same thing: they want software that feels simple, supportive, and easy to work with.”

Said Dominic Stone, CEO of Wellyx.

“Our redesign focuses on clarity and comfort. With a cleaner interface and live chat support built right in, we’re giving customers a platform that adapts to them, not the other way around.”

Why This Update Matters for Global Fitness Operators

Fitness businesses worldwide face similar challenges: busy front desks, growing member expectations, complex scheduling, and the need to deliver consistent digital experiences. The new Wellyx interface helps operators:

  • Work faster with fewer steps.
  • Reduce operational errors.
  • Train new staff more efficiently.
  • Respond quickly to member needs.
  • Maintain smoother workflows during peak hours.
  • Build consistent digital experiences across multiple locations.

This upgrade doesn’t just modernize the platform; it enhances how businesses operate every day.

The All-New Wellyx: Built for the Future

The redesigned UI/UX experience and built-in live chat support join Wellyx’s expanding ecosystem of intelligent tools, including custom widgets, WhatsApp Integration, branded mobile apps, advanced marketing automations, and seamless global payment capabilities. Together, these updates further strengthen Wellyx’s position as one of the most customizable, scalable, and user-friendly platforms for fitness businesses worldwide.

About Wellyx

Wellyx is a global, all-in-one business management platform designed for gyms, fitness studios, wellness centers, salons, spas, and multi-location enterprises. With features for scheduling, CRM, payments, mobile apps, staff management, marketing automation, and member engagement, Wellyx empowers businesses to operate more efficiently and deliver exceptional customer experiences, wherever they are in the world.

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