Over the last six months, ServiceNow’s shares have sunk to $821.52, producing a disappointing 19.6% loss - a stark contrast to the S&P 500’s 11.3% gain. This might have investors contemplating their next move.
Following the drawdown, is this a buying opportunity for NOW? Find out in our full research report, it’s free for active Edge members.
Why Are We Positive On ServiceNow?
Built on a single code base that processes over 4 billion workflow transactions daily, ServiceNow (NYSE: NOW) provides a cloud-based platform that helps organizations automate and digitize workflows across departments, from IT and HR to customer service and security.
1. Surging cRPO Locks In Future Sales
In addition to reported revenue, it is useful to analyze cRPO, or current remaining performance obligations, for ServiceNow because it shows the value of contracted services to be delivered over the next year. It therefore gives visibility into future revenue.
ServiceNow’s cRPO punched in at $11.35 billion in Q3, and over the last four quarters, its year-on-year growth averaged 21.8%. This performance was impressive and shows the company has a robust pipeline of undelivered services. Its growth also suggests that customers are committing to long-term contracts, enhancing ServiceNow’s predictability and providing a tailwind to its valuation. 
2. Operating Margin Reveals a Well-Run Organization
Many software businesses adjust their profits for stock-based compensation (SBC), but we prioritize GAAP operating margin because SBC is a real expense used to attract and retain engineering and sales talent. This is one of the best measures of profitability because it shows how much money a company takes home after developing, marketing, and selling its products.
ServiceNow has been an efficient company over the last year. It was one of the more profitable businesses in the software sector, boasting an average operating margin of 13.9%. This result isn’t surprising as its high gross margin gives it a favorable starting point.
3. Excellent Free Cash Flow Margin Boosts Reinvestment Potential
If you’ve followed StockStory for a while, you know we emphasize free cash flow. Why, you ask? We believe that in the end, cash is king, and you can’t use accounting profits to pay the bills.
ServiceNow has shown terrific cash profitability, driven by its lucrative business model and cost-effective customer acquisition strategy that enable it to stay ahead of the competition through investments in new products rather than sales and marketing. The company’s free cash flow margin was among the best in the software sector, averaging an eye-popping 31.4% over the last year.
Final Judgment
These are just a few reasons why we're bullish on ServiceNow. After the recent drawdown, the stock trades at 11.4× forward price-to-sales (or $821.52 per share). Is now a good time to initiate a position? See for yourself in our in-depth research report, it’s free for active Edge members.
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