Vecima’s Professional Services team assists with operations to help ensure video streaming quality and reliability
Vecima Networks Inc. (TSX: VCM) today announced that Blue Ridge Communications, one of the first broadband internet providers in the US, has engaged its Professional Services team to support the continued expansion of its video streaming experience.
Blue Ridge tapped Vecima’s Professional Services team for its Assisted Operations support which uses proprietary tools to remotely monitor Blue Ridge’s IP video network for issues and maximize system up-time and operational efficiency. Vecima provided a dedicated Vecima customer success engineer to ensure seamless operations.
“Our goal at Blue Ridge is to always provide the best viewing experience for our subscribers,” said Mark Maisenheimer, Vice President of Operations at Blue Ridge. “As a trusted partner, Vecima’s Professional Services team has the depth of experience and understands our network completely, so we rely on them to help us and act as part of our team, especially as we grow and expand.”
“Vecima’s Professional Services team has more than 100 years of combined experience in deploying and managing video systems,” said Brian Brown, Senior Vice President, Customer Operations and Professional Services. “Our depth of experience, tenacity for problem-solving, and unwavering commitment to customer success set us apart. Our Assisted Operations Program, and the technology that supports it, enables our field technicians to see issues before they impact the video stream, helping Blue Ridge enhance its video services while reducing costs.”
For more information about Vecima Professional Services, visit https://vecima.com/professional-services.
About Blue Ridge:
For nearly three decades, Blue Ridge Communications has been a driving force in advancing connectivity across Pennsylvania. With high-speed internet and cutting-edge fiber services, Blue Ridge ensures that families stay connected and small businesses remain at the forefront – now, and well into the future. Its unwavering commitment is centered on the relentless pursuit of innovation, coupled with its role as an active community partner, where it continuously strives to enhance the quality of life within the regions it proudly serves. For a more comprehensive understanding of Blue Ridge’s mission and a detailed look at its product offerings, you’re invited to explore its website at brctv.com, where the pursuit of excellence meets the spirit of community engagement.
About Vecima Networks
Vecima Networks Inc. (TSX: VCM) is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect. We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. There is power in connectivity – it enables people, businesses, and communities to grow and thrive. Learn more at vecima.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20231016879905/en/
Contacts
Investor Relations: 250-881-1982, invest@vecima.com
Media Relations: bernadette.dunn@vecima.com
