EFG Hits Digital Compliance and Data Security Head On with PCI DSS Certification and SSAE 18 SOC 2 Recertification

EFG Companies, the innovator behind the award-winning Hyundai Assurance program, today announced a new achievement in the company’s dedication to deliver the utmost data security for its clients, partners and contract holders:

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EFG Companies has received two certifications, reflecting the company's dedication to deliver the utmost data security for its clients, partners and contract holders. The Certification by the Payment Card Industry Security Standards Council (PCI SSC) certification confirms protection of payment account data for merchants, service providers and financial institutions. In addition, EFG has been recertified with the Service Organization Control (SOC 2) classification under the Statement of Standards for Attestation Engagements 18 (SSAE 18) guidelines. EFG is a leader in the F&I industry, having achieved both SSAE 16 and SSAE 18 certifications ahead of its competition. (Graphic: Business Wire)

• Certification by the Payment Card Industry Security Standards Council (PCI SSC) as PCI Data Security Standard (DSS) compliant; and
• Recertification with the Service Organization Control 2 (SOC 2) under the Statement of Standards for Attestation Engagements 18 (SSAE 18) guidelines from the American Institute of Certified Public Accountants (AICPA). In 2016, EFG was the first F&I provider to achieve SSAE 16 certification.

As retail automotive companies increase their use of digital sales and technology to house personal and confidential information, data breach incidents have a direct impact on revenue. According to the nonprofit Identity Theft Resource Center, more than half of all small businesses in the US experienced at least one security or data breach in 2021, a 17 percent increase from 2020, at an average expense of $250,000 to $500,000 per incident.

“Outside of its own proprietary applications, EFG integrates with close to 25 external platform and menu providers across its seven channels of business,” said Maurice Hamilton, Vice President of Technology at EFG Companies. “With the amount of confidential consumer information collected in the retail automotive, home warranty and lending industries, data security is mission critical to successfully conducting business, and we aggressively pursue heightened controls and protocols each year.”

SSAE 18 certification is the most widely recognized information security standard, demonstrating to clients and contract holders that EFG has the necessary processes in place to ensure that personal and confidential information is secure. SOC 2 reports evaluate an organization’s information systems relevant to security, availability, processing integrity, confidentiality, and privacy.

PCI Data Security Standards (PCI DSS) protect payment account data for merchants, service providers, and financial institutions throughout the payment lifecycle, removing the incentive for criminals to steal it. Specifically, PCI DSS contains a set of requirements based on collaboration between major card brands including American Express, Discover, Mastercard and Visa, to prevent payment data breaches and payment card fraud. Companies achieving certification deliver a higher standard of security for personal confidential information and compliance with federal, state, and local regulatory requirements.

“The pandemic has greatly accelerated the use of digital tools, and our clients rely on EFG’s technology for everything from rating and selling products, fulfilling contracts and processing claims to managing reinsurance positions and reporting,” said John Pappanastos, President and CEO of EFG Companies. “We take our role as a business partner seriously and have taken the necessary steps to deliver the utmost data security – not only for our own data but that of our clients, partners and contract holders.”

About EFG Companies

EFG Companies, the innovator of the award-winning Hyundai Assurance program, provides clients with more than 40 years of industry leading consumer protection programs in the automotive and residential real estate industries. Operating as an extension of its clients’ management teams, EFG consistently delivers solutions to increase client profitability, market share and market reputation, resulting in a client satisfaction Net Promoter score that is higher than national corporate leaders such as Nordstrom, USAA Banking and Insurance, Ritz Carlton, Amazon and Netflix. Learn more about EFG at: www.efgcompanies.com.

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