Longtime leader to expand revenue strategy, deepen industry relationships, and build on continued business momentum

Toshiba Global Commerce Solutions, a global leader in retail technology, announces that Eugene Shvartsman will now serve as Chief Revenue Officer (CRO) effective immediately. In this role, Shvartsman will lead a global revenue strategy across sales, partnerships, and customer success by aligning go-to-market execution with the company's broader growth objectives. Drawing on more than 25 years of experience in the retail technology industry, he will work closely with sales, product, marketing, and regional teams to identify new opportunities, expand key accounts, and accelerate the adoption of Toshiba's retail technology solutions across the Americas.

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Eugene Shvartsman will now serve as Toshiba's Chief Revenue Officer and will lead a global revenue strategy across sales, partnerships, and customer success.

“Eugene is a rare leader who combines deep retail industry expertise with an unwavering commitment to customer success to drive results. In 2024, our sales organization achieved record-breaking growth, reflecting the strength of our portfolio, confidence from the market, and the impact of his leadership,” said Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. “Eugene has also been instrumental in advancing our segment strategy across hospitality, convenience, grocery, and specialty retail, ensuring that every customer benefits from focused expertise and solutions built specifically for their business.”

As SVP, Americas Sales, he led high-performing teams that expanded Toshiba’s presence with global retailers and delivered wins across multiple regions—strengthening Toshiba’s role as a global leader in retail innovation.

"I'm honored to help lead an organization that retailers around the world have trusted for more than 50 years. Toshiba's strength lies in our people, our proven technology, and our relentless commitment to empowering retailers to navigate an increasingly complex landscape,” said Shvartsman. “Together, we will accelerate innovation, deepen our customer partnerships, and set the standard for what retail technology can deliver.”

Shvartsman joined Toshiba in 2012 after 14 successful years at IBM, where he held multiple leadership positions with a primary focus on maintenance and outsourcing services.

About Toshiba Global Commerce Solutions:

Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers’ ever-changing needs.

Visit commerce.toshiba.com and engage with us on:
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X/Twitter: @ToshibaCommerce

Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange.

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“Together, we will accelerate innovation, deepen our customer partnerships, and set the standard for what retail technology can deliver,” said Shvartsman.