Offering underscores commitment to delivering exceptional customer experience
The Standard, a leader in workplace benefits solutions, will launch its enhanced digital experience for Absence Management on Jan. 1, 2025. This platform is designed to simplify the process for employees and employers, offering an easy and effective way to manage leaves.
“We are committed to continuously evolving our services to better meet the needs of our customers,” said Jody Pfeifer, assistant vice president and chief product officer at The Standard. “We are excited about enhancing our digital experience for Absence Management, demonstrating our commitment to listening to customer feedback and implementing meaningful changes. These enhancements streamline the leave management process, offering valuable insights and support that ensure a seamless experience for both employees and employers.”
The Standard’s reimagined employer portal enhances the user experience with a range of tools and features including:
- Accurate leave tracking: Precise leave-tracking tools ensure accurate records of leave activity and balances while respecting employees’ time off.
- Enhanced insights and reporting: Detailed insights and reporting tools empower employers to make data-driven decisions, optimizing workforce planning and addressing employee needs effectively.
- Intuitive interface: Key information is highlighted, enabling HR and management to quickly identify action items and important claim activity.
The employee portal empowers employees to manage their own leaves with simplified task management tools including:
- Seamless leave navigation: Intuitive guided intake and personalized leave balance details simplify the leave submission process and ensure employees can make informed decisions.
- Instant insights: Employees have transparent access to uploaded documents, mailed correspondence, processed payment details, leave status, available leave policies and real-time leave balances.
- Convenient access: Employees receive timely and accessible support no matter where they are or when they need it.
For more information about The Standard’s enhanced digital experience for Absence Management, visit standard.com.
About The Standard
The Standard is a family of companies dedicated to helping customers achieve financial well-being and peace of mind. In business since 1906, we are a leading provider of financial protection products and services for employers and individuals. Our products include group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and group vision insurance, voluntary and supplemental benefits, absence management and paid family leave services, retirement plans products and services and annuities for employers and individuals. For more information about The Standard, visit standard.com and follow us on LinkedIn.
The Standard is the marketing name for StanCorp Financial Group, Inc., and its subsidiaries: Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., StanCorp Real Estate, LLC, StanCorp Equities, Inc., Anthem Life Insurance Company, Anthem Life & Disability Insurance Company and Greater Georgia Life Insurance Company.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241204608857/en/
Contacts
Melissa Wilmot
The Standard
melissa.wilmot@standard.com
971.403.6984