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Articles published by NICE

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NICE Named 2024 MetriStar Top Provider for Self-Service, Agent Assistant Applications and Workforce Optimization, Highlighting the Platform Power of CXone
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NICE Actimize Named Most Innovative Client Onboarding & Lifecycle Management Platform by 2024 A-Team Innovation Awards
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NICE Actimize Positioned as Highest-Scoring Vendor in 2024 Quadrant Knowledge Solutions SPARK Matrix Know Your Customer Report
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State Attorney’s Office for Florida’s Eighth Judicial Circuit Automates Digital Evidence Management with NICE Justice
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NICE Named MetriStar Top Provider in 2024 Metrigy CCaaS Platforms Report
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NICE’s NTR-X Compliance Recording and Assurance Secures Transactable Solution Status in Microsoft’s Azure Marketplace
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Orange Cyberdefense Selects NICE CXone for Customer Service Excellence and Simplified Global Operations
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NICE Announces International CX Excellence Award Winners, Demonstrating CX AI Mastery
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NICE Named a Leader In 2024 IDC MarketScape for Contact Center as a Service Report
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NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers
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NICE Announces Elite Partners of the Year Awards at Interactions 2024, Expanding the Reach of CX AI To New Heights
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NICE Announces CX Excellence Award Winners at Interactions 2024, Playing Pivotal Roles in Shaping the Future of CX
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NICE Unveils CXone Mpower, The Ultimate CX-Aware AI Offering, Providing Continuous, Memory-Driven Human and AI Collaboration
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NICE Launches 1CX, An All-In-One UCaaS for $5 Per User Per Month
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NICE Accelerates Its Share Repurchase Program and Announces a New $500 Million Share Buyback Plan
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NICE Awarded Its Largest Ever CXone Deal in the APAC Region, Demonstrating NICE’s Global Leadership
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NICE to Webcast Financial Analyst and Investor Day at Interactions 2024
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NICE Drives Organizations to Effectively Manage Entire CX Workforce with New Back-Office Capabilities
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Italy’s Carabinieri Police Deploy NICE Inform at All Control Rooms Nationwide for Incident Intelligence
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NICE Reports 27% Year-Over-Year Cloud Revenue Growth for the First Quarter 2024
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NICE Announces Planned CEO Transition
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NICE Announces Interactions 2024, Shaping the New Generation of CX AI Excellence and Welcomes Nicole Kidman as Celebrity Keynote
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NICE Named the Conversational Intelligence Market Leader in 2024 Opus Research Intelliview Report
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NICE Provides Dial-in Details for its First Quarter 2024 Results Teleconference
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NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape Report
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Cincinnati Emergency Communication Center Leverages NICE Inform Elite for Digital Transformation to Improve Operations
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NICE Actimize Positioned as Highest-Scoring in 2024 Quadrant Knowledge Solutions SPARK Matrix AML Report
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NICE Actimize Positioned #1 in the Inaugural 2024 Chartis Financial Crime and Compliance50 Report
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NICE Actimize Positioned as a Leading Luminary in Financial Crime Technology in Celent’s 2024 Watchlist Screening Report
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NICE Actimize Wins 2024 FinTech Breakthrough Award for “Best AML Solution” Highlighting AI-Focused Offerings
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