Photo from Unsplash

Originally Posted On: https://chilledbutter.com/chilled-butter-benefits/

Is Chilled Butter a Good Fit? A Guide to Enhancing Your Business with Better Scheduling Software

Is your business consistently juggling administrative tasks and AWOL appointments?

Chances are, your industry is rife with competition, and the solution isn’t just about scheduling more appointments; it’s about securing lifetime customers and growing your business.

Traditional scheduling software often offers a bunch of features that don’t effectively solve the everyday problems faced by service businesses. And when they do, it costs an arm and a leg.

Enter Chilled Butter – your ultimate ally in managing and growing your business for one, flat, monthly price.

Built by small business owners like you, our software packs everything (and a little extra) into a user-friendly booking app with a funky name.

Schedule a free demo with us to see how our better booking software can change your business.

Chilled Butter is Perfect For…

• Single barbers or whole barber shops
• Salon owners or individual hair specialists
• Tattoo shops or individual tattoo artists
• Individual spa technicians, estheticians, and massage therapists
• Full Spas and MedSpas
• Nail artists or whole nail salons
• Tailoring Services
• Wedding Planners
• Fitness Coaches
• Tutors or instructors outside of school

…and more. Any service business that needs help managing customers, staff, and everything behind the scenes will benefit from Chilled Butter’s expert solutions.

Here’s the Problem with Your Current Scheduling Software

There’s no doubt that your current scheduling software is letting you down or could be giving you a lot more bang for your buck.

We understand that gaining new customers or making sure that previous ones come back is its own workload–even mundane problems can feel overwhelming without a good support system. Not to mention the impact on your reputation and revenue when things go wrong.

What They Lack

Other platforms fall short in features that help you effectively monitor and run all aspects of your business.

This includes ones you might not think about like:

• Online reputation: A lack of integrated reputation management means you might need additional software to handle these tasks, making things more complex and pricey.
• Client engagement: We know you appreciate your customers, but do they know that? Engaging with them not only protects client relationships but ensures your customers show up to their appointments.
• Automation: There are some things that modern technology should be handling for you and if your booking software doesn’t cover them then who will?
• Easy Integration: You shouldn’t have to worry about integrating new software into your business.
• Detailed, easy-to-read reports: Sure, other software might give you important details about your business but does it actually make your life easier?
• Booking on your website (or a customized landing page): Customers shouldn’t be on a separate website to book appointments with your business. And if you don’t have a website, they should offer you a solution.
• Transparent pricing: You don’t need to pay greedy platforms hundreds of dollars a month, plus an extra $50/month for forms and 2.45% + 15¢ for every transaction.

Our Superior Approach

Chilled Butter is crafted to tackle these obstacles and provide you with a smooth, hassle-free experience running your service business.

From our accessible pricing structure to our easy-to-use interface and a wide range of features, we’re committed to helping you streamline your daily operations.

We think your scheduling software should have everything, and everything should be simple–including pricing.

Our booking software is user-friendly and intuitive, making navigation a walk in the park. And anything that can be made automatic, like appointment reminders and forms, has been. This means a lighter load for you, giving you more time to focus on your core tasks.

Let’s look into some of the critical features we’re proud to offer with Chilled Butter to see if we’re a good fit for you and your business.

Attracting and Maintaining Customers with Chilled Butter’s Online Booking Feature

Every scheduling software has online booking but what makes ours special?

Keep Customers on Your Website

Providing customers with a smooth booking widget keeps customers on your websiteso you don’t have to worry about them ditching your business for another one.

Plus, your services are accessible to your clients 24/7. They can conveniently make their bookings at any time of the day. This ensures they always have easy access to your services, giving you a competitive edge while boosting your client base.

No Website? No Problem.

At no extra cost, we provide you with a customizable landing page to host:

• Business information
• Pictures and Portfolios for individuals or whole businesses
• Online booking

Calendar Sync

Chilled Butter’s online booking widget works with any service in any industry for any number of locations. Through our smart calendar feature, employee calendars are easily incorporated–even if they have multiple.

You can consolidate all your calendars in one place, simplifying the booking process and ensuring that you never miss an appointment or double-book again. Plus, customers can even book through Google Business!

It’s designed with your customers in mind, providing easy navigation and fast loading. (AKA your customers can find what they want and book quickly.)

Picture this:

A customer reached out to you through Instagram to schedule an appointment but you forgot to put it on your calendar and accidentally double-booked yourself.

Wouldn’t it be easier if they could click the link in your bio to schedule?

Or maybe they DM’d you to say they can’t make it but you missed the message while working, so that hour-long slot stayed full.

Shouldn’t they be able to change the appointment themselves?

With the Chilled Butter online booking system, you not only provide a more straightforward solution for your customers but also for your admin team (even if that’s just you!)

Avoid Getting Nickel and Dimed: Better Pricing with Chilled Butter

Software companies should aim to support small business owners, not run them dry.

We noticed how common it is for other appointment apps to charge you for any feature that’s not scheduling.

This looks like fees on:

• Forms
• Integration
• Texting customers
• A percentage on every transaction (plus 20 cents each…why do they need your nickels and dimes?)

Even free booking software often comes with surprise costs, mostly in the form of hidden fees and subscription upgrades. You’ll get attracted by the offer of a free service, only to be charged for some core features or not have them at all.

How is Chilled Butter Different?

We know that the worth of a service is judged not by what it takes from you but by what it delivers.

By providing a straightforward pricing structure that covers all the powerful features of our software, you can budget effectively without the fear of up-charges.

Everything that’s included in the plan you choose is what you get, never any less.

Get everything you need, from calendar and staff management to our reputation growth assistant and beyond. Even better, there are no extra charges for stuff like custom forms or detailed reports.

By offering better value for your money, Chilled Butter ensures that you can focus on running your service business rather than worrying about escalating software costs.

Enhancing Staff Management with Chilled Butter

While any business needs a good staff management system, it’s especially important for service businesses.

Easily view and edit staff schedules, track availability, and allocate appointments in real-time. Chilled Butter’s staff management tool is designed to not only help in managing your team but also give them autonomy, increasing productivity with reduced conflicts.

Growing Your Reputation with Built-In Features

Let’s face it–reputation means everything in any service business. Positive customer feedback helps invoke trust and encourages more clients to seek your services.

Thanks to our experience as small business owners, we know this firsthand and have taken our scheduling software a notch higher to address it with our Reputation Growth feature.

Be Proactive!

Imagine not having to wait for your happy customers to remember to leave that review they promised you when they left.

Why? Because our reputation growth feature automatically initiates the review process after you close an appointment.

This automated, proactive approach helps you reach out for feedback which, in turn, increases your online visibility and strengthens your brand reputation.

What About the Negative Reviews?

We know that negative reviews can come up. So, we ensure you are notified and given the opportunity to address any concerns before it gets too far.

And (bonus!) this attention to your client’s feedback will help you to improve your services and customer experience. Each review is an opportunity to understand your customers’ needs and expectations better, enabling you to perfect your offerings and deliver unparalleled experiences.

Smoother Payment Processes

Where transactions are concerned, smooth and quick payment processes are not only essential for your peace of mind but also for customer satisfaction.

Nothing will irritate your customers more than some convoluted or time-consuming payment system.

Stress-Free and Simple

Here’s everything you need to know about Chilled Butter’s seamless payment support:

• Take payments your way:
  • Support for everything: cash, credit cards, Venmo – the choice is yours.
  • Request and receive deposits hassle-free.
• Simplified invoicing:
  • Clients can effortlessly make payments.
  • Payments can be safely made at checkout or through a link.
• Maintain complete control and transparency:
  • Easily manage refunds.
  • Determine outstanding payments (and settle them quickly by contacting customers through the app!)

Managing payments can be stress-free. All you need is the flexibility of multiple payment options, streamlined invoicing, and a bird’s eye view of all transactions.

Stay Secure

Among the long list of conveniences that Chilled Butter offers is a payment system that is user-friendly and, above all else, secure.

Our technology ensures protection over all transactions, so you don’t need to worry about anything going wrong.

No More Missed Appointments: Automatic Reminders with Chilled Butter

Ridding your business of missed appointments and scheduling conflicts is a surefire way to protect your reputation and maintain your revenue stream–and Chilled Butter is here to help.

Our software comes with automatic reminders to keep you and your customers in sync.

Traditional ways of managing appointments like phone calls, emails, or even Instagram DMs can lead to a frustrating no-show and a wasted time slot.

But with Chilled Butter, we’re flipping the script entirely.

Our system automatically sends reminders to your customers about:

• Booked appointments
• Follow-up appointments that need to be booked
• Forms to be filled out before the service
• Deposits that need to be paid
• Feedback requests

You get to customize these notifications based on your preferences–a text the day before or an email one hour prior. The options are endless.

Want to charge them a fee for late cancellation? That should be automatic, too.

These reminders help by serving as a gentle nudge to your customers. But the magic doesn’t stop at customer convenience. These reminders also give you, as a business owner, peace of mind.

You can rest easy knowing that each appointment in your schedule is more likely to follow through or cancel with better notice.

At-A-Glance Reporting: Tracking Cashflow, Workload, and More

Let’s face it, monitoring your business’s finances and staff workload is probably difficult and annoying, especially if your scheduling tool lacks an adequate reporting feature.

This is where the superiority of Chilled Butter’s At-A-Glance Reporting truly shines.

Empowering You With Ease

Chilled Butter offers a powerful yet easy-to-use reporting system that lets you visualize your business at a glance.

It’s designed to empower you with comprehensive, detailed insights about your business that can be quickly digested over your morning coffee.

Running a personal care business usually comes with unpredictable incomes and variable workload distributions. So, our reporting module simplifies tracking these metrics. Get real-time specific data points at a glance and drive more informed decision-making.

Reports can show a week, month, or years’ worth of revenue, demand for services, the workload of individual employees, etc. Plus, you can easily share these reports with your team or financial advisor.

Simple Visuals

Apart from just numbers, Chilled Butter’s reporting feature also emphasizes visual data.

It provides intuitive graphs and charts that turn complex data into clear visuals, very useful in trying to understand trends and patterns over certain periods.

This will simplify your financial and workload tracking but also help you in forecasting the future financial health of your business and planning work distribution accordingly.

Customizable Forms and Waivers

Administrative tasks can often become convoluted and time-consuming, taking a swipe at your productivity and overall efficiency.

One of Chilled Butter’s goals is to simplify these mundane tasks with its customizable forms feature.

Convenient for Everyone

This handy tool not only reduces your workload but speeds up your daily process.

Paper is cool and all, but when you’re running a business handling multiple documents, you shouldn’t be worrying that they’ll get misplaced or damaged. Or worse, paying for an entirely separate service to handle them.

Bonus: require forms and waivers to be filled out prior to services by including them in your automated reminders!

Customizable and Recognizable

Brand identity and recognition are so important!

Customize your forms and waivers to use your logo, font, and branded colors.

You can also decide how customers fill in their information–checkboxes, signatures, and more.

Effortless Integration with Your Business

Wondering how you can seamlessly integrate Chilled Butter with your business?

Like everything we do, it’s simple.

Free 1-on-1 Set Up Service

Here at Chilled Butter, we’re all about easy.

From the moment you decide to make our service an integral part of your team, we help you set up and manage everything with a 1-on-1 concierge setup call.

Our unparalleled customer support is here to help. Tell us your needs and we will set Chilled Butter up to meet them exactly. From adding a booking widget on your website to guiding you through features, we’ll do everything we can to make your transition comfortable.

That’s all it takes.

We Play Nice

So long as your current scheduling software allows us to get your information out, we’re happy to do that for you. We can seamlessly transition your business to Chilled Butter from anything you’re currently using.

Chilled Butter is also designed for easy integration into any web platform. Whether you use WordPress, Wix, Squarespace, or anything else, our software can adapt effortlessly to deliver an optimal experience for both you and your customers.

Chilled Butter: The Ultimate Scheduling Software for Service Businesses

If we’ve addressed your problems and your needs here, trust that we can fix them.

Chilled Butter is designed by small service-business owners like yourself. Our priority is helping you grow your business and making your life easier so you can focus on what you love.

Sign up for an account to start getting all the benefits of the best scheduling app in the business.

Not sold?

Go back to our home page and schedule a demo to see how Chilled Butter can be used to improve your service business!