Global Digital Pet Care Products and Services Market Report 2020: Covid-19 Alters Pet Owner Behavior, Fast Tracks Digital Pet Care -

The "Digital Pet Care Products and Services: E-commerce and E-connectivity" report has been added to's offering.

As of late summer 2020, the U.S. pet industry continues to confront the socio-economic challenges of the novel coronavirus pandemic and will continue to do so for the foreseeable future. With that said, the pet market is famously recession-resistant, and even as COVID-19-triggered impacts on American lives and businesses continue to be felt, a number of silver linings have come into focus, representing opportunities for the pet industry broadly and digital pet services and products specifically.

Digital Pet Care Products and Services: E-Commerce and E-Connectivity - a first-edition report - examines the market for digital pet care including products and services that rely on the internet and/or Bluetooth technology and computers and/or smartphones, encompassing e-commerce (pet food and non-food pet supplies purchased online via computer or smartphone), veterinary telemedicine health services, app-based non-medical pet services (primarily pet sitting/walking and boarding) la Rover and Wag!, and digitally connected products including pet trackers/monitors, automatic feeders/waterers, and litter boxes.

Factoring in thoroughly the current and expected impact of the pandemic, the report analyzes industry trends, projects future market directions, and pinpoints myriad opportunities, including the COVID-19-spurred pet adoption surge, the acceleration of pet owners online, the efforts of e-tailers and brick-and-mortar-based retailers to adapt to and capitalize on the online boom, the sudden urgency among veterinarians and veterinary back-office service providers to integrate telehealth services including telemedicine and teletriage, the ups and downs of app-based pet sitting services, and the interlinked and growing role of e-connected products to facilitate pet care tasks and provide increasingly sophisticated levels of pet monitoring.

Key Topics Covered:

Chapter 1: Executive Summary

Scope & Methodology

  • Scope of Report
  • Report Methodology

Market Overview

  • Pandemic Drives Pet Adoption, Stockpiling, and Spike in Diy Pet Care Sales
  • Covid-19 Alters Pet Owner Behavior, Fast Tracks Digital Pet Care
  • Digital Pet Care Sales: $27 Billion for 2020 and Going Strong

Market Opportunities

  • Pandemic-Related Pet Industry Silver Linings
  • E-Commerce for All
  • Veterinary Telehealth and Back-Office Systems
  • Veterinary Sales of Pet Medications
  • Veterinary Sales of Science-Based Pet Foods
  • Subscription- and Loyalty-Based Products and Services
  • DTC Marketing of Fresh Pet Food
  • Opportunistic Mergers, Acquisitions, and Investments

Chapter 2: Introduction

Chapter Highlights

Pet Industry Climate

  • Pandemic Drives Pet Adoption, Stockpiling, and Spike in Diy Pet Care Sales
  • Covid-19 Alters Pet Owner Behavior, Fast Tracks Digital Pet Care
  • Pet Product Types? (Percent of Pet Owners)
  • Digital Pet Care Sales: $27 Billion for 2020 and Going Strong

Chapter 3: E-Commerce

Chapter Highlights

  • E-Commerce/It Upend Retail Dynamics
  • E-Commerce Pet Product Sales Growing Exponentially
  • E-Commerce Recasting Channel Shares, Surpassing Pet Specialty
  • Frequency of Online Shopping
  • Pet Product Spending Levels: Online Vs. in Store
  • Hierarchy of Pet Product Types Purchased Online
  • E-Commerce As Pet Food Sales Driver
  • General Mills/Blue Buffalo Bullish on E-Commerce
  • DTC Marketers of Fresh Pet Food Well Positioned for E-Commerce Boom
  • Chewy Out Front in Pet Product E-Commerce Sales
  • Amazon Leads in Percent of Online Pet Product Shoppers
  • Amazon's Unique Threat
  • Pet Food Subscription and Auto-Replenishment Programs
  • Rapid Home Delivery and Click-And-Collect
  • E-Commerce in Context
  • Leading E-Tailers Setting their Sights on Pet Medications
  • Chewy Launches Chewy Pharmacy
  • Walmart Weighs in with Walmartpetrx.Com
  • Relative Draw of Chewy Pharmacy and Walmart Petrx.Com
  • Tractor Supply Co. and Costco also Playing the Pet Medications Game
  • Amazon'S Pillpack Unit Likely to Lead to Prescription Pet Meds
  • Petmed Express Feeling the Online Heat
  • Amazon Plus Brick-And-Mortar Pet Specialty?
  • Amazon and Chewy Banking on Private-Label Pet Food

Chapter 4: Digital Pet Services

Chapter Highlights

Veterinary Services

  • Impact of Coronavirus Pandemic
  • Veterinary Customer Attitudes and Behaviors in Response to Covid-19 Era, April/May 2020 (Percent of Dog and Cat Owners Who have Regular Veterinarians)
  • Veterinary Market Climate
  • The Retail-Ization of Vet Care
  • An Increasingly Consolidated Business
  • Competing Formats Challenging Traditional Practices
  • Months: Millennials/Gen Z Age 18-39 Vs. Boomers Age 55-74, 2019 (Percent)
  • Months: Millennials/Gen Z Age 18-39 Vs. Boomers Age 55-74, 2019 (Percent)
  • Vet Service Providers Going Digital Pre-Pandemic
  • Vetted Bows Out
  • Telemedicine and Teletriage in the Pandemic Era
  • Boehringer Ingelheim Introduces Petpro Connect and Petpro Tele+ Platforms
  • Chewy Beta Testing New Connect with a Vet Service
  • Veterinarians Countering E-Tailers with Digital Pharmacies of their Own
  • Covetrus: Stumbles Post Schein/Vfc Merger, Begins to Bounce Back
  • Vetsource: Fast-Track Expansion Includes Vet2Pet Acquisition
  • Vet2Pet Partners with Gravity Payments to Offer Contactless Payment
  • Vet-Connected Pet Wearables

Non-Medical Pet Care Services

  • Non-Medical Pet Care Services Sector Harder Hit by Covid-19
  • Non-Medical Pet Care Services Market Climate
  • Internet As Pet Care Assistant
  • Digital Pet Care Providers Revolutionize Home-Based Pet Care
  • Rover
  • Wag
  • Venture Capitalists go All-in on Rover and Wag!
  • But Softbank Pulls Back Massive Investment from Wag!
  • Lost Pets, Regulatory Opposition, High Costs
  • Sweeping Changes
  • Wag! Replaces Rover As Petco'S Dog Sitting Partner
  • Wag! Teams Up with Adopt-A-Pet.Com, Adds Drop-In and Daycare Services, and Introduces Wag!
  • Tag
  • Rover Expands into Cat Care, In-Home Grooming, and Abroad
  • Pet Sitters International Sticks Toe in App Waters by Promoting Time to Pet
  • App-Based Pet Care in the Age of Coronavirus
  • Mars and Nestle Purina also Supporting Tech-Based Service Providers

Chapter 5: Digital Pet Products

Chapter Highlights

Digital Pet Products

  • Impact of Coronavirus Pandemic
  • Internet/E-Commerce Part of Larger It/IoT Trend
  • Sales of Pet Tech Products Post Double-Digit Growth
  • Time with My Pet, 2020 (Percent of Dog and Cat Owners)
  • Pet Food Marketers Overlapping into Pet Tech
  • Nestle Purina's Pet Care Innovation Prize
  • Hill's Vetrax Collar Connects with Veterinarians, Pet Owners
  • Mars' Whistle, Companion Venture Fund, and Leap Venture Studio
  • Tech Trend Creating New Digital Pet Product Categories
  • Pet Wearables and Other Pet Health Monitoring Devices
  • Camera Monitors and Treat Dispensers
  • Virtual Fencing
  • Smart Feeding & Watering
  • Smart Litter Boxes
  • Smart Toys
  • Multi-Product Pet-Centric Smart Product Marketers
  • Wagz
  • Petkit
  • Ikuddle
  • Digital Supplies for Other Pets

Companies Mentioned

  • Amazon
  • Babelbark
  • Banfield
  • Chewy
  • Costco
  • Hill
  • Nestl Purina
  • Petco
  • Petmed Express
  • Thrive
  • Vet24Seven
  • Vetted
  • Wag!
  • Walmart

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