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Gloucestershire Hospitals NHS Trust Quickly Responds to COVID-19 with Citrix

COVID-19 hit fast and Gloucestershire Hospitals NHS Trust was equally quick to respond. When government mandates forced the Trust to move staff and patient clinics off the main hospital site, it moved quickly to enable 2,000 employees to work from home and continue providing essential services. And with the help of Citrix Systems, Inc. (NASDAQ:CTXS), they were up and running in less than two days.

“We had to move all our staff out and rapidly transition as many services as we could to remote delivery,” said Mark Hutchinson, Executive Chief Digital Information Officer (CDIO) for the Trust. “But that’s easier said than done.”

Panic Buying

Many hospitals in the same situation rushed to buy hundreds of laptops to support their teams. The Trust went a different route. “We didn’t want to just buy hundreds of expensive laptops that we’d have to set up, distribute out to staff who need them most and then have the challenge of counting them all back in,” Hutchinson said. “But we also knew that individual PCs in people’s homes can be difficult to secure and manage, which is critical when we’re working with confidential patient data.”

A Secure, Reliable Alternative

The Trust chose instead to work with Citrix Gold Solution Advisor LIMA, to implement Citrix® Virtual Apps and Desktops and provide secure, reliable access to the clinical apps and information employees would need to do their jobs from home using personal devices. “We basically said if you have a device, we'll sort the VDI, we’ll make sure you can easily access all the Trust systems, securely,” Hutchinson said.

Game-Changing Results

All the Trust’s support and patient administration services now operate remotely through a virtual desktop on the devices of their choice – from Macs to PCs. In addition, “We have senior clinicians at home, self-isolating, who can still be online, securely accessing their patients’ records to monitor their progress and it's been a game-changer for them,” Hutchinson said.

And it was all accomplished in a matter of days. “Citrix enabled us to respond extremely quickly to the unprecedented challenges of Covid-19, and to continue business as usual without any negative impact on patient services,” Hutchinson said. “We’re not scared to say Citrix made all the difference. We couldn’t have moved this quickly without it.”

Citrix provides a complete range of digital workspace solutions designed to ensure that business operations can continue, no matter the disruption. Click here to learn more about these solutions and how your organization can use them to enable seamless workforce productivity, giving employees the flexibility to work from anywhere in a safe manner, all while keeping your apps and information secure.

About Citrix

Citrix (NASDAQ:CTXS) is powering a better way to work with unified workspace, networking, and analytics solutions that help organizations unlock innovation, engage customers, and boost productivity, without sacrificing security. With Citrix, users get a seamless work experience and IT has a unified platform to secure, manage, and monitor diverse technologies in complex cloud environments. Citrix solutions are in use by more than 400,000 organizations including 98 percent of the Fortune 500.

For Citrix Investors:

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company's key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company's filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.

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Contacts:

Karen Master
Citrix
+1 216-396-4683
Karen.master@citrix.com

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