VANCOUVER, British Columbia - February 5, 2020 - (Newswire.com)
ZenHub, the most popular project management tool among teams using GitHub, today announced that it has appointed George Champlin-Scharff as Vice President of Customer Success to maximize the value and level of success customers derive from using ZenHub. ZenHub is the only team collaboration solution built directly into GitHub; it enables Agile project planning and management, real-time collaborative roadmaps, continual improvement and actionable reporting.
Champlin-Scharff most recently served as Senior Technical Staff Member at IBM Watson, where he helped champion the acceleration and optimization of Watson’s AI capabilities. Prior to that, he was a Senior Software Engineer for IBM. He is an IBM Recognized Speaker and Presenter and an IBM Recognized Teacher/Educator. While at IBM, Champlin-Scharff was a ZenHub customer and became a proponent for the value of the powerful, easy-to-use tools.
“Who better than a successful, enthusiastic customer to lead other companies to the fullest levels of success?” said Aaron Upright, ZenHub executive and co-founder. “We are thrilled to have George join the ZenHub team and know that he will help ensure that our customers use ZenHub to produce important results and drive significant levels of change.”
ZenHub believes that making customers the most successful and helping them fully achieve goals will, in turn, make ZenHub successful. “Our priority is to first focus on the customer,” said Upright. “Our continued success will only come as a result of that focus.”
“Having been a longtime daily user of ZenHub and a witness to the way that it makes teams happier and more productive, I am excited to play a role in ensuring the success of others,” said Champlin-Scharff. “At IBM, ZenHub helped me reduce Lead Time, increase Team Velocity, and unblock our teams. I can’t wait to help our customers realize these kinds of team performance gains.”
In this newly created role, Champlin-Scharff will be responsible for programs, processes and relationships to ensure that customers attain or excel their goals and achieve the highest levels of success. Within ZenHub’s most strategic accounts, he will play an extended role in providing advice, materials, and processes aimed at adoption, expansion and advocacy, transforming users into power-users and power-users into champions. For nearly two decades, George has helped teams of all skill levels, from struggling to high performing, to become more Agile and ship better code faster. George now brings his “just enough” process approach to move fast and add value for ZenHub customers. For more information, visit http://www.zenhub.com.
About ZenHub
ZenHub helps development teams build better software faster. Over 150,000 developers, product owners, and project managers in organizations ranging from disruptive startups to global enterprises have leveraged ZenHub to improve their Software Development Lifecycle and deliver value to their customers. For more information, visit http://www.zenhub.com.
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Original Source: ZenHub Appoints George Champlin-Scharff to Maximize Customer Success
