HRB 2014.01.31 10Q
Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
 
 
þ
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the quarterly period ended January 31, 2014
 
 
OR
¨
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the transition period from             to             
Commission file number 1-6089
H&R Block, Inc.
(Exact name of registrant as specified in its charter)
MISSOURI
 
44-0607856
(State or other jurisdiction of
 
(I.R.S. Employer
incorporation or organization)
 
Identification No.)
One H&R Block Way, Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant’s telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes þ No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer þ          Accelerated filer ¨         Non-accelerated filer ¨         Smaller reporting company ¨
(Do not check if a smaller reporting company)
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ¨ No  þ
The number of shares outstanding of the registrant’s Common Stock, without par value, at the close of business on February 28, 2014: 274,217,420 shares.
 


Table of Contents

Form 10-Q for the Period Ended January 31, 2014

Table of Contents

 
 
Consolidated Balance Sheets
 
 
As of January 31, 2014, January 31, 2013 and April 30, 2013
 
 
 
 
Consolidated Statements of Operations and Comprehensive Income (Loss)
 
 
Three and nine months ended January 31, 2014 and 2013
 
 
 
 
Condensed Consolidated Statements of Cash Flows
 
 
Nine months ended January 31, 2014 and 2013
 
 
 
 
Notes to Consolidated Financial Statements
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Legal Proceedings
 
 
 
Risk Factors
 
 
 
Unregistered Sales of Equity Securities and Use of Proceeds
 
 
 
Item 3.
Defaults Upon Senior Securities
 
 
 
Item 4.
Mine Safety Disclosures
 
 
 
 
 
 
Exhibits
 
 
 
 


Table of Contents

PART I    FINANCIAL INFORMATION
ITEM 1.
FINANCIAL STATEMENTS
CONSOLIDATED BALANCE SHEETS
 
(in 000s, except share and 
per share amounts)
 
As of
 
January 31, 2014

 
January 31, 2013

 
April 30, 2013

 
 
(unaudited)

 
(unaudited)

 
 
ASSETS
 
 
 
 
 
 
Cash and cash equivalents
 
$
437,404

 
$
418,385

 
$
1,747,584

Cash and cash equivalents — restricted
 
44,855

 
37,958

 
117,837

Receivables, less allowance for doubtful accounts of $42,716, $44,829 and $50,399
 
677,221

 
949,160

 
206,835

Prepaid expenses and other current assets
 
345,231

 
331,046

 
390,087

Total current assets
 
1,504,711

 
1,736,549

 
2,462,343

Mortgage loans held for investment, less allowance for loan losses of $11,563, $17,256 and $14,314
 
282,149

 
357,887

 
338,789

Investments in available-for-sale securities
 
443,770

 
396,312

 
486,876

Property and equipment, at cost less accumulated depreciation and amortization of $469,733, $510,052 and $420,318
 
314,565

 
273,450

 
267,880

Intangible assets, net
 
318,719

 
288,238

 
284,439

Goodwill
 
437,386

 
435,256

 
434,782

Other assets
 
213,987

 
444,804

 
262,670

Total assets
 
$
3,515,287

 
$
3,932,496

 
$
4,537,779

LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
 
 
LIABILITIES:
 
 
 
 
 
 
Commercial paper borrowings
 
$
194,984

 
$
424,967

 
$

Customer banking deposits
 
806,887

 
1,036,968

 
936,464

Accounts payable, accrued expenses and other current liabilities
 
520,121

 
479,660

 
523,921

Accrued salaries, wages and payroll taxes
 
108,583

 
103,538

 
134,970

Accrued income taxes
 
23,375

 
17,348

 
416,128

Current portion of long-term debt
 
400,570

 
713

 
722

Total current liabilities
 
2,054,520

 
2,063,194

 
2,012,205

Long-term debt
 
505,959

 
906,012

 
905,958

Other noncurrent liabilities
 
268,049

 
328,402

 
356,069

Total liabilities
 
2,828,528

 
3,297,608

 
3,274,232

COMMITMENTS AND CONTINGENCIES
 


 


 


STOCKHOLDERS’ EQUITY:
 
 
 
 
 
 
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 316,628,110
 
3,166

 
3,166

 
3,166

Convertible preferred stock, no par, stated value $0.01 per share, 500,000 shares authorized
 

 

 

Additional paid-in capital
 
762,102

 
747,398

 
752,483

Accumulated other comprehensive income (loss)
 
(4,776
)
 
9,055

 
10,550

Retained earnings
 
734,233

 
723,676

 
1,333,445

Less treasury shares, at cost
 
(807,966
)
 
(848,407
)
 
(836,097
)
Total stockholders’ equity
 
686,759

 
634,888

 
1,263,547

Total liabilities and stockholders’ equity
 
$
3,515,287

 
$
3,932,496

 
$
4,537,779

 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

H&R Block Q3 FY2014 Form 10-Q
1

Table of Contents

CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE INCOME (LOSS)
 
(unaudited, in 000s, except 
per share amounts)
 
 
 
Three months ended
 
Nine months ended
 
 
January 31,
 
January 31,
 
 
2014

 
2013

 
2014

 
2013

 
 
 
 
 
 
 
 
 
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
138,613

 
$
362,194

 
$
358,845

 
$
558,528

Product and other revenues
 
23,788

 
71,485

 
43,268

 
89,171

Interest income
 
37,369

 
38,300

 
59,192

 
58,032

 
 
199,770

 
471,979

 
461,305

 
705,731

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
 
 
 
Compensation and benefits
 
160,830

 
160,081

 
267,668

 
254,430

Occupancy and equipment
 
88,387

 
84,710

 
249,481

 
247,059

Provision for bad debt and loan losses
 
31,420

 
43,028

 
45,760

 
51,398

Interest
 
14,443

 
19,428

 
43,203

 
64,895

Depreciation of property and equipment
 
23,054

 
18,381

 
60,002

 
49,111

Other
 
45,403

 
51,990

 
128,340

 
116,160

 
 
363,537

 
377,618

 
794,454

 
783,053

Selling, general and administrative
 
174,448

 
186,997

 
365,237

 
352,802

 
 
537,985

 
564,615

 
1,159,691

 
1,135,855

Operating loss
 
(338,215
)
 
(92,636
)
 
(698,386
)
 
(430,124
)
Other income (expense), net
 
(9,610
)
 
(3,632
)
 
(13,295
)
 
2,299

Loss from continuing operations before income tax benefit
 
(347,825
)
 
(96,268
)
 
(711,681
)
 
(427,825
)
Income tax benefit
 
(135,074
)
 
(79,353
)
 
(282,645
)
 
(204,061
)
Net loss from continuing operations
 
(212,751
)
 
(16,915
)
 
(429,036
)
 
(223,764
)
Net loss from discontinued operations
 
(1,960
)
 
(793
)
 
(5,805
)
 
(6,628
)
NET LOSS
 
$
(214,711
)
 
$
(17,708
)
 
$
(434,841
)
 
$
(230,392
)
 
 
 
 
 
 
 
 
 
BASIC AND DILUTED LOSS PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.78
)
 
$
(0.06
)
 
$
(1.57
)
 
$
(0.82
)
Discontinued operations
 

 
(0.01
)
 
(0.02
)
 
(0.02
)
Consolidated
 
$
(0.78
)
 
$
(0.07
)
 
$
(1.59
)
 
$
(0.84
)
 
 
 
 
 
 
 
 
 
DIVIDENDS PER SHARE
 
$
0.20

 
$
0.20

 
$
0.60

 
$
0.60

 
 
 
 
 
 
 
 
 
COMPREHENSIVE INCOME (LOSS):
 
 
 
 
 
 
 
 
Net loss
 
$
(214,711
)
 
$
(17,708
)
 
$
(434,841
)
 
$
(230,392
)
Unrealized gains (losses) on available-for-sale securities, net of taxes:
 
 
 
 
 
 
 
 
Unrealized holding losses arising during the period, net of tax benefit of $(1,869), $(405), $(6,206) and $(122)
 
(2,926
)
 
(605
)
 
(9,503
)
 
(248
)
Reclassification adjustment for gains included in income, net of taxes of $ -, $ - , $ - and $71
 

 

 

 
(104
)
Change in foreign currency translation adjustments
 
(3,313
)
 
975

 
(5,823
)
 
(2,738
)
Other comprehensive income (loss)
 
(6,239
)
 
370

 
(15,326
)
 
(3,090
)
Comprehensive loss
 
$
(220,950
)
 
$
(17,338
)
 
$
(450,167
)
 
$
(233,482
)
 
 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

2
H&R Block Q3 FY2014 Form 10-Q

Table of Contents

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Nine months ended January 31,
 
2014

 
2013

 
 
 
 
 
NET CASH USED IN OPERATING ACTIVITIES
 
$
(1,120,322
)
 
$
(1,311,926
)
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Purchases of available-for-sale securities
 
(45,158
)
 
(108,351
)
Maturities of and payments received on available-for-sale securities
 
72,502

 
86,808

Principal payments on mortgage loans held for investment, net
 
35,320

 
31,205

Capital expenditures
 
(125,654
)
 
(96,063
)
Payments made for business acquisitions, net of cash acquired
 
(37,865
)
 
(20,662
)
Proceeds received on notes receivable
 
64,865

 

Franchise loans:
 
 
 
 
Loans funded
 
(62,039
)
 
(68,874
)
Payments received
 
17,893

 
9,594

Other, net
 
12,227

 
(13,973
)
Net cash used in investing activities
 
(67,909
)
 
(180,316
)
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Repayments of commercial paper and other short-term borrowings
 
(80,930
)
 
(789,271
)
Proceeds from issuance of commercial paper and other short-term borrowings
 
275,914

 
1,214,238

Repayments of long-term debt
 

 
(636,621
)
Proceeds from issuance of long-term debt
 

 
497,185

Customer banking deposits, net
 
(124,947
)
 
208,753

Dividends paid
 
(164,134
)
 
(162,692
)
Repurchase of common stock, including shares surrendered
 
(6,047
)
 
(340,298
)
Proceeds from exercise of stock options
 
28,083

 
11,529

Other, net
 
(29,872
)
 
(36,113
)
Net cash used in financing activities
 
(101,933
)
 
(33,290
)
 
 
 
 
 
Effects of exchange rate changes on cash
 
(20,016
)
 
(417
)
 
 
 
 
 
Net decrease in cash and cash equivalents
 
(1,310,180
)
 
(1,525,949
)
Cash and cash equivalents at beginning of the period
 
1,747,584

 
1,944,334

Cash and cash equivalents at end of the period
 
$
437,404

 
$
418,385

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
87,672

 
$
104,986

Interest paid on borrowings
 
43,297

 
62,160

Interest paid on deposits
 
1,696

 
4,377

Transfers of foreclosed loans to other assets
 
6,389

 
7,208

Accrued additions to property and equipment
 
4,113

 
1,001

Transfer of mortgage loans held for investment to held for sale
 
7,608

 

 
 
 
 
 
See accompanying notes to consolidated financial statements.



H&R Block Q3 FY2014 Form 10-Q
3

Table of Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS                  (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation - The consolidated balance sheets as of January 31, 2014 and 2013, the consolidated statements of operations and comprehensive income (loss) for the three and nine months ended January 31, 2014 and 2013, and the condensed consolidated statements of cash flows for the nine months ended January 31, 2014 and 2013 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows at January 31, 2014 and 2013 and for all periods presented have been made.
“H&R Block,” “the Company,” “we,” “our” and “us” are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with U.S. generally accepted accounting principles have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2013 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2013 or for the year then ended, are derived from our April 30, 2013 Annual Report to Shareholders on Form 10-K.
Management Estimates - The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, allowance for loan losses, valuation allowances based on future taxable income, reserves for uncertain tax positions and related matters. Estimates have been prepared on the basis of the most current and best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
Seasonality of Business - Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
NOTE 2: LOSS PER SHARE AND STOCKHOLDERS' EQUITY
Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 5.7 million shares for the three and nine months ended January 31, 2014, and 7.7 million shares for the three and nine months ended January 31, 2013, as the effect would be antidilutive due to the net loss from continuing operations during those periods.

4
H&R Block Q3 FY2014 Form 10-Q

Table of Contents

The computations of basic and diluted earnings per share from continuing operations are as follows:
(in 000s, except per share amounts)
 
 
 
Three months ended
 
Nine months ended
 
 
January 31,
 
January 31,
 
 
2014

 
2013

 
2014

 
2013

Net loss from continuing operations attributable to shareholders
 
$
(212,751
)
 
$
(16,915
)
 
$
(429,036
)
 
$
(223,764
)
Amounts allocated to participating securities
 
(88
)
 
(62
)
 
(242
)
 
(199
)
Net loss from continuing operations attributable to common shareholders
 
$
(212,839
)
 
$
(16,977
)
 
$
(429,278
)
 
$
(223,963
)
 
 
 
 
 
 
 
 
 
Basic weighted average common shares
 
274,110

 
271,542

 
273,699

 
273,281

Potential dilutive shares
 

 

 

 

Dilutive weighted average common shares
 
274,110

 
271,542

 
273,699

 
273,281

 
 
 
 
 
 
 
 
 
Loss per share from continuing operations attributable to common shareholders:
 
 
 
 
 
 
 
 
Basic
 
$
(0.78
)
 
$
(0.06
)
 
$
(1.57
)
 
$
(0.82
)
Diluted
 
(0.78
)
 
(0.06
)
 
(1.57
)
 
(0.82
)
During the nine months ended January 31, 2013, we purchased and immediately retired 21.3 million shares of our common stock at a cost of $315.0 million.
During the nine months ended January 31, 2014, we acquired 0.2 million shares of our common stock at an aggregate cost of $6.0 million. These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the nine months ended January 31, 2013, we acquired 0.2 million shares at an aggregate cost of $2.8 million for similar purposes.
During the nine months ended January 31, 2014 and 2013, we issued 1.8 million and 1.3 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.
During the nine months ended January 31, 2014, we granted equity awards equivalent to 0.9 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Nonvested units generally either vest over a three-year period with one-third vesting each year or cliff vest at the end of a three-year period. Stock-based compensation expense of our continuing operations totaled $4.7 million and $15.5 million for the three and nine months ended January 31, 2014, respectively, and $3.7 million and $11.5 million for the three and nine months ended January 31, 2013, respectively. As of January 31, 2014, unrecognized compensation cost for stock options totaled $1.4 million, and for nonvested shares and units totaled $28.2 million.

H&R Block Q3 FY2014 Form 10-Q
5

Table of Contents

NOTE 3: RECEIVABLES
Short-term receivables consist of the following:
(in 000s)
 
As of
 
January 31, 2014

 
January 31, 2013

 
April 30, 2013

Loans to franchisees
 
$
104,841

 
$
110,560

 
$
65,413

Receivables for tax preparation and related fees
 
60,162

 
250,566

 
49,356

Canadian CashBack receivables
 
10,099

 
13,052

 
47,658

Emerald Advance lines of credit
 
444,590

 
462,576

 
23,218

Royalties from franchisees
 
30,309

 
69,627

 
10,722

RAC fees receivable
 
13,413

 
31,680

 

Credit cards
 
5,610

 
4,220

 
7,733

Other
 
50,913

 
51,708

 
53,134

 
 
719,937

 
993,989

 
257,234

Allowance for doubtful accounts
 
(42,716
)
 
(44,829
)
 
(50,399
)
 
 
$
677,221

 
$
949,160

 
$
206,835

 
 
 
 
 
 
 
We recognize revenue for tax preparation services when tax returns are electronically filed. We did not recognize revenue and related receivables for 1.8 million tax returns in our fiscal third quarter.
The short-term portions of Emerald Advance lines of credit (EAs), loans made to franchisees, CashBack balances (as discussed below) and credit card balances are included in receivables, while the long-term portions are included in other assets in the consolidated balance sheets. These amounts are as follows:
(in 000s)
 
 
 
EAs

 
Loans
to Franchisees

 
CashBack

 
Credit Cards

As of January 31, 2014:
 
 
 
 
 
 
 
 
Short-term
 
$
444,590

 
$
104,841

 
$
10,099

 
$
5,610

Long-term
 
5,555

 
114,676

 

 
11,378

 
 
$
450,145

 
$
219,517

 
$
10,099

 
$
16,988

As of January 31, 2013:
 
 
 
 
 
 
 
 
Short-term
 
$
462,576

 
$
110,560

 
$
13,052

 
$
4,220

Long-term
 
10,465

 
127,274

 

 
16,045

 
 
$
473,041

 
$
237,834

 
$
13,052

 
$
20,265

As of April 30, 2013:
 
 
 
 
 
 
 
 
Short-term
 
$
23,218

 
$
65,413

 
$
47,658

 
$
7,733

Long-term
 
9,819

 
103,047

 

 
15,538

 
 
$
33,037

 
$
168,460

 
$
47,658

 
$
23,271

 
 
 
 
 
 
 
 
 

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H&R Block Q3 FY2014 Form 10-Q

Table of Contents

EAs We review the credit quality of our EA receivables based on pools, which are segmented by the year of origination, with older years being deemed more unlikely to be repaid. Amounts as of January 31, 2014, by year of origination, are as follows:
(in 000s)
 
Credit Quality Indicator – Year of origination:
 
 
2014
 
$
415,081

2013
 
7,295

2012
 
1,006

2011
 
1,912

2010 and prior
 
6,199

Revolving loans
 
18,652

 
 
$
450,145

 
 
 
As of January 31, 2014 and 2013 and April 30, 2013, $25.7 million, $30.7 million and $30.0 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively.
Loans to Franchisees Loans made to franchisees as of January 31, 2014 and 2013 and April 30, 2013, consisted of $132.3 million, $144.5 million and $121.2 million, respectively, in term loans made primarily to finance the purchase of franchises and $87.2 million, $93.3 million and $47.3 million, respectively, in revolving lines of credit primarily for the purpose of funding off-season working capital needs.
As of January 31, 2014 and April 30, 2013, loans with a principal amount of $0.6 million and $0.1 million, respectively, were more than 30 days past due, while we had no loans more than 30 days past due at January 31, 2013. We had no loans to franchisees on non-accrual status.
Canadian CashBack Program During the tax season our Canadian operations advance refunds due to certain clients from the Canada Revenue Agency for a fee (the CashBack program). Refunds advanced under the CashBack program are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount. CashBack amounts are generally received within 60 days of filing the client's return. In September of each fiscal year, any balances more than 90 days old are charged-off against the related allowance. As of January 31, 2014 and 2013 and April 30, 2013, $0.5 million, $1.3 million and $1.8 million of CashBack balances were more than 60 days old, respectively.
Long-Term Note Receivable We had a note receivable in the amount of $54.0 million due from McGladrey & Pullen LLP (M&P) related to the sale of RSM McGladrey, Inc. (RSM) in November 2011. This note was scheduled to mature in May 2017, along with all accrued interest. In December 2013, we received full payment in cash totaling $64.9 million, which included outstanding principal and accrued interest.
Allowance for Doubtful Accounts Activity in the allowance for doubtful accounts for our short-term and long-term receivables for the nine months ended January 31, 2014 and 2013 is as follows:
(in 000s)
 
 
 
EAs

 
Loans
to Franchisees

 
CashBack

 
Credit Cards

 
All Other

 
Total

Balances as of May 1, 2013
 
$
7,390

 
$

 
$
2,769

 
$
7,304

 
$
40,240

 
$
57,703

Provision
 
24,787

 
42

 
248

 
6,785

 
5,417

 
37,279

Charge-offs
 

 
(2
)
 
(1,667
)
 
(8,654
)
 
(39,412
)
 
(49,735
)
Balances as of January 31, 2014
 
$
32,177

 
$
40

 
$
1,350

 
$
5,435

 
$
6,245

 
$
45,247

 
 
 
 
 
 
 
 
 
 
 
 
 
Balances as of May 1, 2012
 
$
6,200

 
$

 
$
2,279

 
$

 
$
36,110

 
$
44,589

Provision
 
25,519

 
42

 
385

 
4,255

 
10,281

 
40,482

Charge-offs
 

 

 
(1,292
)
 

 
(38,950
)
 
(40,242
)
Balances as of January 31, 2013
 
$
31,719

 
$
42

 
$
1,372

 
$
4,255

 
$
7,441

 
$
44,829

 
 
 
 
 
 
 
 
 
 
 
 
 

H&R Block Q3 FY2014 Form 10-Q
7

Table of Contents

There have been no changes to our methodology for estimating our allowance for doubtful accounts during fiscal year 2014.
NOTE 4: MORTGAGE LOANS HELD FOR INVESTMENT AND RELATED ASSETS
The composition of our mortgage loan portfolio is as follows:
(dollars in 000s)
 
As of
 
January 31, 2014
 
January 31, 2013
 
April 30, 2013
 
 
Amount

 
% of Total

 
Amount

 
% of Total

 
Amount

 
% of Total

Adjustable-rate loans
 
$
158,369

 
54
%
 
$
203,624

 
55
%
 
$
191,093

 
55
%
Fixed-rate loans
 
132,956

 
46
%
 
168,515

 
45
%
 
159,142

 
45
%
 
 
291,325

 
100
%
 
372,139

 
100
%
 
350,235

 
100
%
Unamortized deferred fees and costs
 
2,387

 
 
 
3,004

 
 
 
2,868

 
 
Less: Allowance for loan losses
 
(11,563
)
 
 
 
(17,256
)
 
 
 
(14,314
)
 
 
 
 
$
282,149

 
 
 
$
357,887

 
 
 
$
338,789

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our loan loss allowance as a percent of mortgage loans was 4.0% as of January 31, 2014, compared to 4.6% as of January 31, 2013 and 4.1% as of April 30, 2013.
Activity in the allowance for loan losses for the nine months ended January 31, 2014 and 2013 is as follows:
(in 000s)
 
Nine months ended January 31,
 
2014

 
2013

Balance at beginning of the period
 
$
14,314

 
$
26,540

Provision
 
7,224

 
10,250

Recoveries
 
3,250

 
2,745

Charge-offs
 
(13,225
)
 
(22,279
)
Balance at end of the period
 
$
11,563

 
$
17,256

 
 
 
 
 
During fiscal year 2014, we transferred $7.6 million of mortgage loans into the held-for-sale portfolio from the held-for-investment portfolio. At the time of the transfer, the amount by which cost exceeded fair value totaled $2.9 million. This write-down to fair value was recorded as a provision during the nine months ended January 31, 2014 and subsequently charged-off. These loans were sold during fiscal year 2014.
When determining our allowance for loan losses, we evaluate loans less than 60 days past due on a pooled basis, while loans we consider impaired, including those loans more than 60 days past due or modified as a troubled debt restructuring (TDR), are evaluated individually. The balance of these loans and the related allowance is as follows:
(in 000s)
 
As of
 
January 31, 2014
 
January 31, 2013
 
April 30, 2013
 
 
Portfolio 
Balance

 
Related 
Allowance

 
Portfolio 
Balance

 
Related 
Allowance

 
Portfolio 
Balance

 
Related 
Allowance

Pooled (less than 60 days past due)
 
$
169,404

 
$
4,979

 
$
219,345

 
$
6,670

 
$
207,319

 
$
5,628

Impaired:
 
 
 
 
 
 
 
 
 
 
 
 
Individually (TDRs)
 
44,635

 
4,371

 
59,295

 
5,013

 
55,061

 
4,924

Individually (60 days or more past due)
 
77,286

 
2,213

 
93,499

 
5,573

 
87,855

 
3,762

 
 
$
291,325

 
$
11,563

 
$
372,139

 
$
17,256

 
$
350,235

 
$
14,314

 
 
 
 
 
 
 
 
 
 
 
 
 

8
H&R Block Q3 FY2014 Form 10-Q

Table of Contents

Detail of our mortgage loans held for investment and the related allowance as of January 31, 2014 is as follows:
(dollars in 000s)
 
 
 
Outstanding Principal Balance

 
Loan Loss Allowance
 
% 30+ Days
Past Due

 
 
 
Amount

 
% of Principal

 
Purchased from SCC
 
$
166,265

 
$
9,343

 
5.6
%
 
29.6
%
All other
 
125,060

 
2,220

 
1.8
%
 
7.6
%
 
 
$
291,325

 
$
11,563

 
4.0
%
 
20.1
%
 
 
 
 
 
 
 
 
 
Credit quality indicators as of January 31, 2014 include the following:
(in 000s)
 
Credit Quality Indicators
 
Purchased from SCC

 
All Other

 
Total Portfolio

Occupancy status:
 
 
 
 
 
 
Owner occupied
 
$
121,743

 
$
81,619

 
$
203,362

Non-owner occupied
 
44,522

 
43,441

 
87,963

 
 
$
166,265

 
$
125,060

 
$
291,325

Documentation level:
 
 
 
 
 
 
Full documentation
 
$
55,477

 
$
90,345

 
$
145,822

Limited documentation
 
5,059

 
13,281

 
18,340

Stated income
 
91,796

 
13,265

 
105,061

No documentation
 
13,933

 
8,169

 
22,102

 
 
$
166,265

 
$
125,060

 
$
291,325

Internal risk rating:
 
 
 
 
 
 
High
 
$
49,226

 
$

 
$
49,226

Medium
 
117,039

 

 
117,039

Low
 

 
125,060

 
125,060

 
 
$
166,265

 
$
125,060

 
$
291,325

 
 
 
 
 
 
 
Loans given our internal risk rating of “high” were originated by Sand Canyon Corporation, formerly known as Option One Mortgage Corporation, and its subsidiaries (SCC), and generally had no documentation or were based on stated income. Loans given our internal risk rating of “medium” were originated by SCC and were generally full documentation or based on stated income, with loan-to-value ratios at origination of more than 80%, and were made to borrowers with credit scores below 700 at origination. Loans given our internal risk rating of “low” were generally obtained from parties other than SCC, with loan-to-value ratios at origination of less than 80% and were made to borrowers with credit scores greater than 700 at origination.
Our mortgage loans held for investment include concentrations of loans to borrowers in certain states, which may result in increased exposure to loss as a result of changes in real estate values and underlying economic or market conditions related to a particular geographical location. Approximately 59% of our mortgage loan portfolio consists of loans to borrowers located in the states of Florida, California, New York and Wisconsin.

H&R Block Q3 FY2014 Form 10-Q
9

Table of Contents

Detail of the aging of the mortgage loans in our portfolio as of January 31, 2014 is as follows:
(in 000s)
 
 
 
Less than 60
Days Past Due

 
60 – 89 Days
Past Due

 
90+ Days
Past Due(1)

 
Total
Past Due

 
Current

 
Total

Purchased from SCC
 
$
14,721

 
$
923

 
$
51,663

 
$
67,307

 
$
98,958

 
$
166,265

All other
 
6,054

 
437

 
8,915

 
15,406

 
109,654

 
125,060

 
 
$
20,775

 
$
1,360

 
$
60,578

 
$
82,713

 
$
208,612

 
$
291,325

 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 
We do not accrue interest on loans past due 90 days or more.
Information related to our non-accrual loans is as follows:
(in 000s)
 
As of
 
January 31, 2014

 
January 31, 2013

 
April 30, 2013

Loans:
 
 
 
 
 
 
Purchased from SCC
 
$
64,573

 
$
76,235

 
$
70,327

Other
 
12,325

 
15,761

 
14,906

 
 
76,898

 
91,996

 
85,233

TDRs:
 
 
 
 
 
 
Purchased from SCC
 
4,221

 
3,460

 
3,719

Other
 
957

 
504

 
502

 
 
5,178

 
3,964

 
4,221

Total non-accrual loans
 
$
82,076

 
$
95,960

 
$
89,454

 
 
 
 
 
 
 
Information related to impaired loans is as follows:
(in 000s)
 
 
 
Balance
With Allowance

 
Balance
With No Allowance

 
Total
Impaired Loans

 
Related Allowance

As of January 31, 2014:
 
 
 
 
 
 
 
 
Purchased from SCC
 
$
28,037

 
$
73,873

 
$
101,910

 
$
5,341

Other
 
5,030

 
14,982

 
20,012

 
1,243

 
 
$
33,067

 
$
88,855

 
$
121,922

 
$
6,584

As of January 31, 2013:
 
 
 
 
 
 
 
 
Purchased from SCC
 
$
38,938

 
$
88,671

 
$
127,609

 
$
8,470

Other
 
6,757

 
18,428

 
25,185

 
2,116

 
 
$
45,695

 
$
107,099

 
$
152,794

 
$
10,586

As of April 30, 2013:
 
 
 
 
 
 
 
 
Purchased from SCC
 
$
33,791

 
$
84,592

 
$
118,383

 
$
6,573

Other
 
7,601

 
16,932

 
24,533

 
2,113

 
 
$
41,392

 
$
101,524

 
$
142,916

 
$
8,686

 
 
 
 
 
 
 
 
 
Information related to the allowance for impaired loans is as follows:
(in 000s)
 
As of
 
January 31, 2014

 
January 31, 2013

 
April 30, 2013

Portion of total allowance for loan losses allocated to impaired loans and TDR loans:
 
 
 
 
 
 
Based on collateral value method
 
$
2,213

 
$
5,573

 
$
3,762

Based on discounted cash flow method
 
4,371

 
5,013

 
4,924

 
 
$
6,584

 
$
10,586

 
$
8,686

 
 
 
 
 
 
 

10
H&R Block Q3 FY2014 Form 10-Q

Table of Contents

Information related to activities of our non-performing assets is as follows:
(in 000s)
 
Nine months ended January 31,
 
2014

 
2013

Average impaired loans:
 
 
 
 
Purchased from SCC
 
$
116,061

 
$
137,703

All other
 
22,607

 
25,879

 
 
$
138,668

 
$
163,582

Interest income on impaired loans:
 
 
 
 
Purchased from SCC
 
$
2,496

 
$
2,940

All other
 
224

 
232

 
 
$
2,720

 
$
3,172

Interest income on impaired loans recognized on a cash basis on non-accrual status:
 
 
 
 
Purchased from SCC
 
$
2,438

 
$
2,881

All other
 
220

 
214

 
 
$
2,658

 
$
3,095

 
 
 
 
 
Activity related to our real estate owned (REO) is as follows:
(in 000s)
 
Nine months ended January 31,
 
2014

 
2013

Balance, beginning of the period
 
$
13,968

 
$
14,972

Additions
 
6,389

 
7,208

Sales
 
(10,975
)
 
(6,652
)
Impairments
 
(1,152
)
 
(1,676
)
Balance, end of the period
 
$
8,230

 
$
13,852

 
 
 
 
 

H&R Block Q3 FY2014 Form 10-Q
11

Table of Contents

NOTE 5: INVESTMENTS
AVAILABLE-FOR-SALE – The amortized cost and fair value of securities classified as available-for-sale (AFS) are summarized below:
(in 000s)
 
 
 
Amortized
Cost

 
Gross
Unrealized
Gains

 
Gross
Unrealized
Losses
(1)

 
Fair Value

As of January 31, 2014:
 
 
 
 
 
 
 
 
Long-term:
 
 
 
 
 
 
 
 
Mortgage-backed securities
 
$
449,097

 
$
3,201

 
$
(12,903
)
 
$
439,395

Municipal bonds
 
4,134

 
241

 

 
4,375

 
 
$
453,231

 
$
3,442

 
$
(12,903
)
 
$
443,770

As of January 31, 2013:
 
 
 
 
 
 
 
 
Short-term:
 
 
 
 
 
 
 
 
Municipal bonds
 
$
1,000

 
$
1

 
$

 
$
1,001

Long-term:
 
 
 
 
 
 
 
 
Mortgage-backed securities
 
386,741

 
5,825

 
(780
)
 
391,786

Municipal bonds
 
4,192

 
334

 

 
4,526

 
 
390,933

 
6,159

 
(780
)
 
396,312

 
 
$
391,933

 
$
6,160

 
$
(780
)
 
$
397,313

As of April 30, 2013:
 
 
Long-term:
 
 
 
 
 
 
 
 
Mortgage-backed securities
 
$
476,450

 
$
6,592

 
$
(664
)
 
$
482,378

Municipal bonds
 
4,178

 
320

 

 
4,498

 
 
$
480,628

 
$
6,912

 
$
(664
)
 
$
486,876

 
 
 
 
 
 
 
 
 
(1) 
As of January 31, 2014, mortgage-backed securities with a cost of $25.8 million and gross unrealized losses of $2.8 million had been in a continuous loss position for more than twelve months. As of January 31, 2013 and April 30, 2013, we had no securities that had been in a continuous loss position for more than twelve months.
We did not sell any AFS securities during the nine months ended January 31, 2014. During the nine months ended January 31, 2013, we received proceeds of $5.2 million from the sale of AFS securities and recorded a gross realized gain of $0.2 million on this sale.
We did not record any other-than-temporary impairments of AFS securities during the nine months ended January 31, 2014 and 2013. Unrealized losses on our AFS securities have not been recognized into income because the securities include an explicit guarantee of the U. S. Government or an implied guarantee of a government-sponsored enterprise, management does not have the intent to sell and it is not more likely than not it will be required to sell the AFS securities before their anticipated recovery, and the decline in fair value is largely due to changes in market interest rates.
Contractual maturities of AFS debt securities at January 31, 2014, occur at varying dates over the next 29 years, and are set forth in the table below.
(in 000s)
 
 
 
Amortized Cost

 
Fair Value

Maturing in:
 
 
 
 
Two to five years
 
$
4,134

 
$
4,375

Beyond
 
449,097

 
439,395

 
 
$
453,231

 
$
443,770

 
 
 
 
 


12
H&R Block Q3 FY2014 Form 10-Q

Table of Contents

NOTE 6: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill of our Tax Services segment for the nine months ended January 31, 2014 and 2013 are as follows:
(in 000s)
 
 
 
Goodwill

 
Accumulated Impairment Losses

 
Net

Balances as of April 30, 2013
 
$
467,079

 
$
(32,297
)
 
$
434,782

Acquisitions
 
5,206

 

 
5,206

Disposals and foreign currency changes, net
 
(2,602
)
 

 
(2,602
)
Impairments
 

 

 

Balances as of January 31, 2014
 
$
469,683

 
$
(32,297
)
 
$
437,386

 
 
 
 
 
 
 
Balances as of April 30, 2012
 
$
459,863

 
$
(32,297
)
 
$
427,566

Acquisitions
 
7,650

 

 
7,650

Disposals and foreign currency changes, net
 
40

 

 
40

Impairments
 

 

 

Balances as of January 31, 2013
 
$
467,553

 
$
(32,297
)
 
$
435,256

 
 
 
 
 
 
 
We test goodwill for impairment annually or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.

H&R Block Q3 FY2014 Form 10-Q
13

Table of Contents

Components of the intangible assets of our Tax Services segment are as follows:
(in 000s)
 
 
 
Gross
Carrying
Amount

 
Accumulated
Amortization

 
Net

As of January 31, 2014:
 
 
 
 
 
 
Reacquired franchise rights
 
$
233,675

 
$
(23,120
)
 
$
210,555

Customer relationships
 
121,055

 
(56,283
)
 
64,772

Internally-developed software
 
98,012

 
(70,964
)
 
27,048

Noncompete agreements
 
24,573

 
(22,028
)
 
2,545

Franchise agreements
 
19,201

 
(6,614
)
 
12,587

Purchased technology
 
14,800

 
(13,588
)
 
1,212

Trade name
 
300

 
(300
)
 

 
 
$
511,616

 
$
(192,897
)
 
$
318,719

As of January 31, 2013:
 
 
 
 
 
 
Reacquired franchise rights
 
$
214,330

 
$
(17,174
)
 
$
197,156

Customer relationships
 
108,596

 
(52,820
)
 
55,776

Internally-developed software
 
87,909

 
(71,194
)
 
16,715

Noncompete agreements
 
23,054

 
(21,627
)
 
1,427

Franchise agreements
 
19,201

 
(5,334
)
 
13,867

Purchased technology
 
14,800

 
(11,911
)
 
2,889

Trade name
 
1,300

 
(892
)
 
408

 
 
$
469,190

 
$
(180,952
)
 
$
288,238